Attributions: 
Lana Hiskey

THE PEAK AWARD CUSTOMER SERVICE PROGRAM
Nebo School District wants to showcase our Positive Energy and Kind employees. PEAK Awards are nominated by patrons and recognized by the Superintendent Staff and Nebo School Board of Education. The award is administered by the Communications and Community Relations Department. 

PROGRAM DESCRIPTION
This initiative is designed to focus on "raising the bar" on providing exceptional customer service, both internally and externally. A key component of this initiative is the development of the PEAK Award. The PEAK (Positive Energy and Kindness) Award is presented monthly to someone in the Nebo School District who "really gets it" when it comes to providing exceptional customer service, which in turn results in positive impacts on everyone including students, parents, co-workers and members of the community.

Who Gets Nominated?
Faculty and staff members are nominated by anyone in the community through the Nebo School District website, www.nebo.edu/PEAK wherein a special Customer Service link is provided. The directions as to how to nominate an employee for the PEAK Awards are clearly spelled out on the site. All nominations must include information on how the individual has provided exceptional customer service, as well as how the employee's actions impacted the nominator's overall perception of Nebo School District Schools. The name and contact information of the nominator must be included.

September 2015 PEAK Award Winners:

Debra Hudson, Food Service, Goshen Elementary
Nominated by: Leslie Jacobson, Donna Woodland, & Lynette DeGraffenried
“Debbie is dedicated to her job. She demonstrates this in so many ways. Every day she greets the students by name as they go through the lunch line. She loves the kids and has developed a rapport with them. Debbie has collaborated (and donated her own money) with co-workers to create special contests for the students. These include “Who Will Win the Super Bowl?”, Easter Coloring Contests, “Guess the Weight of the Pumpkin”, and “How Many Candies in the Jar?” at Christmas. She uses her own money to meet student’s needs. One year, she purchased a yearbook for a student. Debbie is always optimistic and finds the silver lining in everything. Her laughter is infectious; and if you watch carefully, you will catch her dancing!”

Bridgette Cheever, Teacher, Riverview Elementary
Nominated by: Amanda Spencer
“We moved from Lehi, and I was terrified of my little guy starting first grade not knowing anyone and feeling discouraged about school. The moment I met Mrs. Cheever, I knew she was special and would take care of him as if he were her own. Mrs. Cheever has given him a love and desire to learn that is priceless to me. She helped him make friends and not feel lonely. She allowed him to excel in areas he was strong in and pushed him to go even further. I seriously cannot express fully in words the love that I have for her in taking care of my child. I am so grateful that Riverview snatched her up. I hope she is there for all my other kids to enjoy and have as their teacher.”

Katrina Davenport, Special Education, Throughout District
Nominated by: Candi Bown
“Katrina is always looking for new ways to help the hearing impaired kids in this district. I am so grateful to have her working with me and being my eyes and ears in the schools. It is because of Katrina that we ward off problems before they get big. She is always willing to go above and beyond what is asked of her, and she has a genuine love for the students that she works with. The work that she does is not always seen by parents and teachers but is invaluable!!”

Mike Duncan, Principal, Cherry Creek Elementary
Nominated by: Michelle Hartman
“Our staff are leaders who have been inspired to dream more, learn more, do more, and become more. Mike ignites the fire to fuel this type of environment that encourages and facilitates leadership. He has the ability to see the good in everyone. Teachers and students are inspired and uplifted just by being around him. Mike pays attention to details and can often be found expressing his gratitude to everyone for a job well done. These praises come verbally or by handwritten notes. Mike takes the time to understand the needs of the school community and appreciate the dedication of those within it.” 

Douglas Loveless, Custodian, Maple Mountain High
Nominated by: Denise Villarta
“Doug is the most fantastic head custodian in the whole world. He keeps our school exceptionally clean and repaired. His custodial staff loves him as a boss. The teachers and administration also greatly respect and admire him for his exceptional job and his cheerful, can-do attitude. I think Doug is one of the great unsung heroes of Nebo School District.”

Kim Hoschouer, Music Teacher, Santaquin Elementary
Nominated by: Eric Kern
“Kim provides daily enrichment instruction, music instruction, and one-on-one tutoring to students with learning difficulties. She always comes to work with a smile and a wonderful sense of humor. Her genuine concern for those she comes in contact with and her work ethic add much to our school culture. Kim steps up to every task she is given, always trying to improve her practice. We are so grateful for the kindness that she shows to our students and to her colleagues.”