ParentLink Parent Access

Login to ParentLink

ParentLink Help for Parents

Ensure your contact information is correct

The contact information in ParentLink comes from SIS. It is common for both parents to be using one account to manage all students in SIS. It is important to recognize that accounts in ParentLink are individualized, you will need your own SIS account in order to manage your own ParentLink account.
This includes: Home phone, Mobile phone, Work phone, Home Addresses and Email Addresses.

1. Information in ParentLink is updated from SIS nightly.
   As illustrated in graphic.
2. To Update Student Contact Information, use SIS.
    Help files are available.

Logging in to ParentLink

It is important to recognize that accounts in ParentLink are individualized, you will need your own SIS account in order to manage your own ParentLink account.

1. Follow the "ParentLink" link from the Parent Home Page
2. Use your SIS username and SIS password to login.
3. SIS Help files are available for setting up an SIS account.

Add a Texting Number

If you would like to receive messages as a text from ParentLink it must be added directly into ParentLink, because there is nowhere to store texting information in SIS.
All other phone types and email addresses should be entered in SIS.

1. Login to ParentLink.
2. Click the My Account link at the top right-hand corner of the page
3. Click the Add button under the list of Delivery Addresses
4. Select Text/SMS Number
5. Type in the ten-digit textable number.
6. Specify your carrier from the Provider list.
7. Be sure to click SAVE.

Control which Number is Called

Normal ParentLink phone calls are placed to only one number per parent, using the following precedence: Home phone, Mobile phone, or Work phone. If that number is the same for both parents, the message is combined into one call.

You can control which number is used by ParentLink, by disabling numbers of higher precedence (Disabling numbers in ParentLink, leaves them available in SIS for the school to use).

Emergency calls from ParentLink are placed to all non-disabled numbers. (Phones of type Other won't receive Normal ParentLink calls, so they may be used to only receive Emergency calls.)

1. Click the My Account link at the top right-hand corner of the page.
2. Check the Checkbox next to the number you would like to disable.
3. Click the Disable button under the list of Delivery Addresses.
4. Be sure to click SAVE.

Set up Smartphone "App" access

ParentLink offeres a smartphone App for both iPhone, and Android. The app does not use the Nebo/ParentLink login, and must first be set up by the user.

1. Login to ParentLink.
2. Click the My Account link at the top right-hand corner of the page.
3. Click the Edit Login/Password link.
4. Fill in a username and password on the left side, that will be used with the SmartPhone App.

Do Not Call List

In most cases the steps listed under "Control which Number is Called" above will be sufficient to prevent unwanted calls. However in the case of a business receiving calls for multiple parents or other unique situations, the district does maintain a Do Not Call list.

Additional questions may be addressed to: parentlink-support@nebo.edu