Attributions: 
Lana Hiskey

January 2017 Nebo PEAK Award Winners

THE PEAK AWARD CUSTOMER SERVICE PROGRAM
Nebo School District wants to showcase our Positive Energy and Kind employees. PEAK Awards are nominated by patrons and recognized by the Superintendent Staff and Nebo School Board of Education. The award is administered by the Communications and Community Relations Department. 

Natalie Davenport, Assistant Secretary, Springville Junior
Nominated by: Shauna Shepherd
“Natalie has the biggest heart. She is constantly giving granola bars or anything else to hungry students. She took bedding and food to homeless students in our district who were living in a truck. Natalie advocates non-stop for her students in the study skills classes. Natalie kindly works with parents and students who have been referred to attendance court. She teaches appropriate social behavior and helps them set and achieve goals to improve their attendance and school performance. One small act is when we took the students roller skating. One little gal had never been on roller skates and could barely stand, let alone roll. Natalie walked around the rink with her numerous times, holding her hand, then her arm, cheering her on as the girl slowly skated on her own. Natalie encouraged and laughed with her to make her feel at ease.”

Tracy Warenski, Teacher, East Meadows Elementary
Nominated by: Heather B. Nelson
“Tracy is a rock star! I have had the privilege of working with her for the past eight years and watched her positive impact on the lives of so many. Tracy loves her job and has a positive energy that radiates to those around her. Whether it is designing engaging lessons or noticing a student who needs new shoe laces, Tracy is meeting the needs of students entrusted in her care. Tracy’s love and commitment goes beyond the walls of her classroom to the families of all students in our school community.”

Kennedy Andersson, Behavior Technician, Larsen Elementary
Nominated by: Brian Cole
“Kennedy goes above and beyond by getting to know our students well and comes up with effective interventions to improve learning for the behavioral-challenged students. Kennedy has a knack for knowing how to calm down and motivate students. She is not afraid to jump in and do extra duties when needed. She has volunteered to be in charge of the social skills class and often spends her own money to enhance the student's learning experience. Kennedy is a great asset to Nebo School District.”

Terry Carlsen, Bus Driver, Transportation
Nominated by: Candri Webb & DeAnn Sanders
“Our field trip bus driver was the BEST! Mr. Carlsen drove 62 rambunctious fourth-graders on a field trip from Mapleton to Salt Lake City. The freeway shutdown, it was raining, and our bus driver, Mr. Carlsen, was still smiling and joking.”

Jodi Terry, Teacher, Wilson Elementary
Nominated by: Pamela Chase
“Mrs. Terry is the finest example of what it means to be a PEAK Award teacher. I have never seen her mad in the four years I have worked with her. Mrs. Terry is patient, loving, and committed to her students and their families. Mrs. Terry is exceptional not just as a teacher, but as a person.”

Kenny Probst, Custodian, Spring Lake Elementary
Nominated by: Lindsey Hughes
“Kenny definitely doesn't have the most glamorous job at our school, but I don't think I have ever heard him complain. When someone needs a ‘mess’ cleaned up, he is there with a smile on his face. He takes pride in his work and doesn't stop until the job is done and to his satisfaction. Whether he is busy tending to a call for help, on the roof checking the building, helping in the lunchroom, or helping a student find his way, it is obvious that Kenny loves what he does!”

PROGRAM DESCRIPTION
This initiative is designed to focus on "raising the bar" on providing exceptional customer service, both internally and externally. A key component of this initiative is the development of the PEAK Award. The PEAK (Positive Energy and Kindness) Award is presented monthly to someone in the Nebo School District who "really gets it" when it comes to providing exceptional customer service, which in turn results in positive impacts on everyone including students, parents, co-workers and members of the community.

Who Gets Nominated?
Faculty and staff members are nominated by anyone in the community through the Nebo School District website, www.nebo.edu/PEAK wherein a special Customer Service link is provided. The directions as to how to nominate an employee for the PEAK Awards are clearly spelled out on the site. All nominations must include information on how the individual has provided exceptional customer service, as well as how the employee's actions impacted the nominator's overall perception of Nebo School District Schools. The name and contact information of the nominator must be included.