EMail Help - Settings

Why aren't my settings being changed?

Changed settings will not be saved until you have clicked on an Update icon or button.

What are layouts?

A Layout is a set of skins that determine what the WebMail interface looks like. You can choose from a variety of different Layouts. This choice can be made permanently on the Settings page or selected temporarily on the login page.

Can I change the way my mail is deleted?

Yes. By default, when a message is deleted, it is Moved to the Trash Can.

There are two other Message Delete Methods. Email can be Marked for later deletion or deleted Immediately. Changing these options will change the menu options on the folder pages. Follow these steps to change the way email is deleted:

• Using a web browser, log into your email account using the WebMail entrance for your domain.
• Click on Settings.
• Make desired changes in the Trash Management section.
• Click on Update to save the changes.

Mark

When a message is deleted, it is marked for deletion but left in the current folder until that folder is purged.

Immediate

When a message is deleted, it is gone forever and cannot be recovered.

Move To Trash

When a message is deleted, it is moved to the Trash Can. The Trash Can will be automatically emptied, but you can set options to change the frequency. Be aware, however, that there is a limit to the amount of email you can store.

How do I setup an email signature?

After a signature is defined, it will be included in future messages you compose.

• Using a web browser, log into your email account using the WebMail entrance for your domain.
• Click on Settings - Compose.
• Enter your desired Signature. You may wish to start your signature by pressing the Enter key twice.
• Click on Update to save the changes.

What are contact settings?

Contact settings are where you set address books preferences.

Settings for contacts can be changed by clicking on Settings and then on Contacts.

How do I see a folder somebody has given me access to?

Follow these instructions to see a folder that another user has setup to share with you.

• Using a web browser, log into your email account using the WebMail entrance for your domain.
• Click on Settings - Folders.
• In the Folder Aliases section:
  • Enter the name you want to use for the folder as the Alias Name. For example if Fred Flintstone created a folder to share, and you wanted to refer to the folder with his name, you would enter Fred.
  • Enter the user's folder name in the form ~loginname/folder as the Folder Name. For example, if the folder Fred Flintstone is sharing with you is called Bedrock, you would enter ~Fred.Flintstone/Bedrock.
• Click on Update to save the changes.

How do I change my password?

You should try to choose a password that is not easily guessed. It is usually good to include both characters and special characters (like numbers or symbols) in your password. However, a space is not valid as part of a password on this system.

• Using a web browser, log into your email account using the WebMail entrance for your domain.
• Click on Settings.
• Click on Password.
• Enter your Old Password. This is the password you just used to login.
• Enter your desired password twice.
• You may optionally setup password recovery.
• Click on Update or Modify to save the changes.

What is my login name and password?
Can I change my password?

How do I setup password recovery?

• Using a web browser, log into your email account using the WebMail entrance for your domain.
• Click on Settings.
• Click on Password.
• Enter Old Password.
• Enter the email address for a person you trust. When logging in, if you have forgotten your password, you will be given an option to send your password to this person.
• Click on Update or Modify to save the changes.

What if I forgot my password?

What is "RPOP"?

This menu is for configuring RPOP. RPOP is used to retrieve messages from remote email accounts. If you are going to use this option we urge you to not have mail retrieved too frequently. We don't know what the impact on our email server would be if it was constantly trying to retrieve email from remote POP servers.