EMail Help - Composing a Message



  • How can I find an employee's email address?
  • Do I have to enter a user's full email address?
  • How do I send an email to multiple recipients?
  • Can I keep a copy of email I send?
  • Can I save email drafts?
  • Can I get confirmation when email I send is read?
  • Can I setup an email signature?
  • What is a note?

  • EMail Help Index


    How can I find an employee's email address?

    The staff domain has an email directory. This can be used by WebMail users. It can also be accessed by guests at http://staff.nebo.edu/.

    While composing an email, use the address book to search the directory.


    Do I have to enter a user's full email address?

    When composing a message in WebMail, you do not need to enter the recipient's full email address if the recipient is in the same domain as you are; just enter the recipient's login name.


    How do I send an email to multiple recipients?

    The To line on an email can include multiple recipients. The email addresses should be separated with commas (",").

    Email can also be sent to multiple recipients by using distribution lists.


    Can I keep a copy of email I send?

    Yes. First create a folder to store the email. Depending on the layout you're using, go to the Settings - General page or the Settings - Compose page. Select the folder you have created as Save Sent Messages in.

    Each message you send will then be saved in the selected folder unless while composing you uncheck the box to Send Copy to folder.

    Be aware, however, that there is a limit to the amount of email you can store.


    Can I save email drafts?

    Yes. By default this option is turned on and drafts will be saved to a folder called Drafts. This feature can be configured differently by changing the Save Drafts in option. Depending on the layout you're using, this option can be found on the Settings - General page or the Settings - Compose page. Drafts can be stored while composing a message by clicking on the Save in Drafts icon or button.

    Your draft can be retrieved while browsing the folder in which it was stored. Note that completing and sending a draft does not delete it. When the draft is no longer wanted, you should delete it.


    Can I get confirmation when email I send is read?

    Yes, but beware. It is up to the email client the recipient uses to send the confirmation. Some email clients do not respond. Others, including our WebMail system, has Settings to not Send Read Receipts.

    Even if you receive a confirmation, you don't really know if the email was read. Hence, when sending an important email, you may want to ask the user to reply. They can easily oblige because all email clients have a simple Reply option.


    Can I setup an email signature?

    Yes.

    After a signature is defined, it will be included in future messages you compose.

    How do I setup an email signature?


    What is a note?

    A note is like an email you send to yourself.

    Like an email, notes are stored in folders. By default, however, notes are stored in a folder called Notes whereas new email messages are stored in the InBox. This characteristic can be change by modifying the Notes Folder option which is found, depending on the layout your using, on the Settings - General page or the Settings - Compose page.

    Once a note is created, it can be edited, forwarded to another user, moved to another folder, deleted, etc.



    EMail Help Index